Urban Hearth
We love what we do, care about our customers, and want to make their experience dealing with us enjoyable, professional and profitable.
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President

Jean-François

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Vice President

Vincent

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Technical Services Manager

Scott

Scott has been with Urban Hearth since 2012. He comes from a background in the industry, having worked as a WETT Certified installer for 10 years. Scott takes a double-double and loves to hunt, fish, and spend time outdoors with his wife and kids. He burns a Blaze King Chinook 30 in his home.
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Sales Representative

Kingsley

Kingsley has worked at Urban Hearth since 2011. He started in the warehouse, worked in the warranty department, and transitioned to a sales role in 2019. Growing up, Kingsley’s family owned a Hearth retail shop. This instilled a passion for the hearth industry he still carries today. He has been WETT certified since 2018 and burns a Blaze King Sirocco 30 and a Stuv Compact 30 at home.
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Technical Support

Ed

As past owner of Embers in Perth, Ed has over 30 years experience selling, installing and servicing premium hearth products. Ed brings extensive knowledge and professionalism in troubleshooting gas and wood systems, proper installation practices, and handling difficult customer situations.
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Customer Service / Inside Sales

Michael

I have lived outside of Merrickville with my wife and daughter on our homestead since 2015. I worked for 15 years in Audio Post Production as a Re-Recording Mixer, keeping clients happy. I like to be outside any time of year. Rambling around our property, constantly adding to the firewood pile, skiing, snowmobiling and snowshoeing in the winter and making maple syrup in our sugar shack in the spring. I like making pizza, baking bread and bbqing. I play bass guitar and like all kinds of music. I’ve been around wood stoves since my family got a Vermont Castings Defiant when I was a kid in the late 70s. We have a Jotul F55 in our home.
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Accounting

Darlene

Darlene has been with Urban Hearth since September 2018. She spent 20 years working in the finance industry, so her role in the accounting department here is a perfect fit. Darlene is a happily married mother of two amazing children. She loves spending time with family and friends, sports both as a participant and spectator, and takes her coffee with a healthy shot of cream.
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Logistics / Customer Service

Ashley

Ashley has been with Urban Hearth since January 2016.
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Shipping & Receiving

Steve