Scott has been with Urban Hearth since 2012. He comes from a background in the industry, having worked as a WETT Certified installer for 10 years. Scott takes a double-double and loves to hunt, fish, and spend time outdoors with his wife and kids. He burns a Blaze King Chinook 30 in his home.
Sales Representative
Kingsley
Kingsley has worked at Urban Hearth since 2011. He started in the warehouse, worked in the warranty department, and transitioned to a sales role in 2019. Growing up, Kingsley’s family owned a Hearth retail shop. This instilled a passion for the hearth industry he still carries today. He has been WETT certified since 2018 and burns a Blaze King Sirocco 30 and a Stuv Compact 30 at home.
Technical Support
Ed
As past owner of Embers in Perth, Ed has over 30 years experience selling, installing and servicing premium hearth products. Ed brings extensive knowledge and professionalism in troubleshooting gas and wood systems, proper installation practices, and handling difficult customer situations.
Marketing
Kyle
Kyle comes to Urban Hearth with a business and marketing diploma and Canadian professional sales. He isn’t new when it comes to account management and relationship building over 10 years of experience. Kyle loves anything music, whether it be listening or playing guitar and appreciates a good sound system! He enjoys grilling for his family and friends and loves boating on the Big Rideau. Kyle will never turn down a coffee with 2 creams and sugar, or a straight espresso shot!
Shipping & Receiving
Steve
Accounting
Darlene
Darlene has been with Urban Hearth since September 2018. She spent 20 years working in the finance industry, so her role in the accounting department here is a perfect fit. Darlene is a happily married mother of two amazing children. She loves spending time with family and friends, sports both as a participant and spectator, and takes her coffee with a healthy shot of cream.
Inside Sales
Ashley
Ashley has been with Urban Hearth since January 2016.
Inside Sales
Michael
I have lived outside of Merrickville with my wife and daughter on our homestead since 2015. I worked for 15 years in Audio Post Production as a Re-Recording Mixer, keeping clients happy.
I like to be outside any time of year. Rambling around our property, constantly adding to the firewood pile, skiing, snowmobiling and snowshoeing in the winter and making maple syrup in our sugar shack in the spring. I like making pizza, baking bread and bbqing. I play bass guitar and like all kinds of music.
I’ve been around wood stoves since my family got a Vermont Castings Defiant when I was a kid in the late 70s. We have a Jotul F55 in our home.
Sales Representative
Amanda
After the completion of my Arts degree in Psychology from the University of Waterloo (many, many years ago) I entered the world of fireplaces to explore my passion for all things hearth! I have been in the industry for 10 years and am hoping to bring my excitement and "fire" to Urban hearth and its dealers. Toronto born and raised, I lived in the US for 14 years while raising 3 amazing daughters with my soul mate/partner of 24 years. New beginnings represent growth and change and I am eager to be a part of that with the awesome team at Urban Hearth.