Urban Hearth
We love what we do, care about our customers, and want to make their experience dealing with us enjoyable, professional and profitable.
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Past President

Vanessa

Vanessa is the matriarch of Urban Hearth. She built this business from the ground up with the help of her daughter Amber and late partner Mitch while simultaneously running Embers. She takes her coffee black and she loves to travel, read, garden, rug rook, hang out with family and listen to music. Vanessa burns a Jotul TL50 in her home and cottage as well as a Kozy Heat Slayton 42 in her cottage.
"Urban Hearth is all about the people"
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President

Amber

Amber has been with Urban Hearth since it opened in 2004. Although the tasks change day to day and year over year, the thing that stays consistent is the love of Urban Hearth's customers and desire to make what they do easier. Amber burns a Jotul GF 160 in her office and a Stuv 30 and a Blaze King Ashford 30 in her home.
"I LOVE working here because we care about each other and have a lot of fun"
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Technical Suport

Ed

As past owner of Embers in Perth, Ed has over 30 years experience selling, installing and servicing premium hearth products. Ed brings extensive knowledge and professionalism in troubleshooting gas and wood systems, proper installation practices, and handling difficult customer situations.
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Operations Manager

Phil

Phil comes from a background in carpentry and he has a Business Administration Diploma with a major in Materials Management. Phil loves a good latte and he enjoys keeping fit, being outdoors and walking with his dog. Phil burns a Jotul F500 Oslo in his home.
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Technical Services Manager

Scott

Scott has been with Urban Hearth for 5 years. He comes from a background in the industry having worked as a WETT Certified installer for 10 years. Scott takes a double double and loves to hunt, fish, and spend time outdoors with his wife and kids. He burns a Blaze King Chinook 30 in his home.
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Sales Representative

Kingsley

Kingsley has worked with Urban Hearth since 2011. He started as a full time co-op student working in the warehouse and has stayed with Urban Hearth since then. He has been interested in working in the family business from a young age. Kingsley takes his coffee black and enjoys spending his time with good friends. He burns a Valcourt FP10 and a Jotul TL 50 in his home.
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Sales Representative

Kyle

Kyle comes to Urban Hearth with a business and marketing diploma and Canadian professional sales. He isn’t new when it comes to account management and relationship building with 7 years of experience. Kyle loves anything music, whether it be listening or playing guitar and appreciates a good sound system! He enjoys spending time with family, friends and his Siberian Husky Vinny. Kyle will never turn down a coffee with 2 creams and sugar, or a straight espresso shot!
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Shipping & Receiving

Steve

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Accounting

Darlene

Darlene has been with Urban Hearth since September 2018. She spent 20 years working in the finance industry, so her role in the accounting department here is a perfect fit. Darlene is a happily married mother of two amazing children. She loves spending time with family and friends, sports both as a participant and spectator, and takes her coffee with a healthy shot of cream.
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Inside Sales

Ashley

Ashley has been with Urban Hearth since January 2016.

Holly/Michael

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Sales Representative

Holly

I was born and raised in Ottawa and have a diploma in Fitness and Health Promotion which is a fancy way of saying I am a college trained personal trainer. I have worked in a multitude of different industries though with the most recent being the landscaping industry. I'm a mother of two and share my home with them, my husband and our cat and dog. I am a photographer, an avid genealogist and have a slight addiction to succulents. Oh and no talkie before coffee.
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Inside Sales

Michael

I have lived outside of Merrickville with my wife and daughter on our homestead since 2015. I worked for 15 years in Audio Post Production as a Re-Recording Mixer, keeping clients happy. I like to be outside any time of year. Rambling around our property, constantly adding to the firewood pile, skiing, snowmobiling and snowshoeing in the winter and making maple syrup in our sugar shack in the spring. I like making pizza, baking bread and bbqing. I play bass guitar and like all kinds of music. I’ve been around wood stoves since my family got a Vermont Castings Defiant when I was a kid in the late 70s. We have a Jotul F55 in our home.