Vanessa is the matriarch of Urban Hearth. She built this business from the ground up with the help of her daughter Amber and late partner Mitch while simultaneously running Embers. She takes her coffee black and she loves to travel, read, garden, rug rook, hang out with family and listen to music. Vanessa burns a Jotul TL50 in her home and cottage as well as a Kozy Heat Slayton 42 in her cottage.
Amber has been with Urban Hearth since it opened in 2004. Although the tasks change day to day and year over year, the thing that stays consistent is the love of Urban Hearth's customers and desire to make what they do easier. Before Urban Hearth, Amber was a retail sales person at Embers and a "computer nerd extraordinaire". She also teaches yoga and meditation, and enjoys walking in the woods and playing with her dog. Amber burns a Jotul GF 160 in her office and a Jotul F 370 and a TL 50 in her home.
"I LOVE working here because we take care of each other and we have a lot of fun (and we work hard!)"
Colleen has been with Urban Hearth since the beginning. In 1988 she started her career in the hearth industry working for a chimney manufacturer responsible for inside sales. Colleen remembers always wanting to be on the road as a sales rep so when the opportunity to go on the road in 1997 presented itself, she jumped at it. That was when she found her true calling because she loves her job. Colleen will take her coffee black with just a touch of sweet, and she enjoys campfires, Netflix marathons, crocheting and spending time with her family. Colleen burned a Jotul Castine in her home for many years before upsizing to a Jotul TL50.
Phil has been with Urban Hearth for close to 3 years now. He comes from a background in carpentry and he has a Business Administration Diploma with a major in Materials Management. Phil loves a good latte and he enjoys keeping fit, being outdoors and walking with his dog. Phil burns a Jotul F500 Oslo in his home.
"Urban Hearth is the best substitute for family there is. The comfort of knowing that you are a part of this family makes the actual working part enjoyable and rewarding. I work for a company 'that loves what we do, care about our customers, and want to make their experience dealing with us enjoyable, professional and profitable'. This is our mission statement and everyone at Urban Hearth works hard to live up to this. I get to work with amazing and kind people!"
"We have a great group who treat each other like family."
Technical Services Manager
Scott has been with Urban Hearth for 5 years. He comes from a background in the industry having worked as a WETT Certified installer for 10 years. Scott takes a double double and loves to hunt, fish, and spend time outdoors with his wife and kids. He burns a Blaze King Chinook 30 in his home.
Kingsley has worked with Urban Hearth since 2011. He started as a full time co-op student working in the warehouse and has stayed with Urban Hearth since then. He has been interested in working in the family business from a young age. Kingsley takes his coffee black and enjoys spending his time with good friends. He burns a Valcourt FP10 and a Jotul TL 50 in his home.
Kyle is the newest addition to the Urban Hearth family. He comes with a business and marketing diploma and Canadian professional sales. He isn’t new when it comes to account management and relationship building with 7 years experience. Kyle loves anything music, whether it be listening or playing guitar and appreciates a good sound system! He enjoys spending time with family, friends and his Siberian Husky Vinny. Kyle will never turn down a coffee with 2 creams and a sugar, or a straight espresso shot!
Shipping & Receiving
Mont Alpi is here
Urban Hearth is excited to welcome Mont Alpi to the family. This gorgeous all 304 Stainless Grill comes in a complete island with a beautiful white man made stone side and top finish. Each island come pre-assembled and ready to connect to NG or LP, includes a Rotisserie and a tank slide and 304 stainless storage areas.